# Thinking in systems

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Development challenges emerge from complex systems with many interconnected parts. People, institutions, technologies, cultures, economies, resources, policies, etc., all interact and influence each other. By thinking in systems, we move beyond addressing symptoms to understanding the underlying structures and dynamics that sustain problems.

This practice is essential for R\&D in sustainable development because it helps us understand how change actually happens in complex and evolving environments. Systems thinking reveals the connections between different parts of a challenge, helping us identify where small changes can trigger larger transformations. It shows us how to work with the system's existing dynamics and energy rather than against them. It helps us navigate uncertainty and leverage unexpected opportunities.

It's important to understand that we cannot detach ourselves from the systems we're trying to change. Working with systems means recognizing that we are part of those systems. Our position, the institutions, communities and networks we belong to, our assumptions and worldviews – all shape what we see and inform our actions. This is why it is essential to include regular moments for self-reflection and team reflection. These moments allow us to surface assumptions early and understand our influence, limitations, and the unintended effects of our interventions.

When applying this practice, we recognize that systems cannot be fully controlled and effects cannot be predicted. Traditional planning – with its fixed outcomes and linear pathways – doesn't work in complex systems. Instead, we need agility and an improvisational mindset, ready to adapt as the system reveals new possibilities and constraints.

## What we do to make big steps forward

### Exploring multiple perspectives across scales

We "invite the system into the room" by intentionally bringing together various stakeholders. This includes both the usual and unusual voices, each with their unique perspectives and perceptions. We consider how officials view the situation through policies and regulations, while examining how communities experience these issues in their daily lives. We invite business owners, activists and scientists, community members, and importantly, elders, community leaders, and religious institutions who hold deep knowledge, trust, and legitimacy within their communities. We move between scales, using ethnographic research to understand how system failures play out in people's daily lives, then stepping back to a bird's eye view to see the bigger patterns and structures at work. This constant movement between ground-level details and the big picture reveals how a single issue operates on many levels simultaneously – what appears as an environmental problem is also an economic necessity, a cultural practice, and a governance challenge. Each perspective uncovers different opportunities for change that only become visible when we bring these viewpoints together.

### Mapping systems to reveal hidden dynamics

We bring diverse system actors together to collectively map how their system works – understanding how resources, information, and value flow between different parts and how this reinforces certain effects; examining how power is distributed and influences relationships; uncovering the beliefs and mental models that drive patterns of behavior; and learning how the system has responded to policy interventions or previous attempts to change it. Creating a systems map of these dynamics helps the collective understand why the system produces certain outcomes while enabling each participant to see their role within the whole. This shared understanding becomes the foundation for identifying intervention points and coordinating action.

### Probing the system through experimentation

We engage with systems through targeted experiments that test our understanding and reveal momentum for change. We design interventions and prototypes as learning probes to understand how different parts of the system respond to various approaches. Often we create portfolios of interconnected experiments, probing the system at multiple points and levels simultaneously, creating momentum for bigger shifts in the system.

### Working with emergence to amplify positive change

We pay attention to where change is already happening naturally in a system in response to changing conditions or how the system responds to our interventions. Both surprises and successes reveal which changes matter most and where our assumptions were wrong. When we observe positive ripple effects, we amplify them. This continuous learning allows us to adjust course based on emerging insights, remaining agile as new opportunities or obstacles reveal themselves.

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#### Reflection questions

These reflection questions help us understand and map system dynamics, identify leverage points and find opportunities for creating positive change.

* What makes up the system – both what we can see (people, technologies, organizations) and what we can't see (values, worldviews, power dynamics)?
* How do different parts connect and influence each other? What reinforces current patterns?
* Whose voices and perspectives are missing from our definition of this system?
* How does our own position influence how we see and intervene in the system?”
* Which scales does the system operate on – individual, community, institutional, or global?
* What is driving or causing the negative and positive effects we observe?
* How is the system evolving? What is its history?
* What keeps the current system in place (e.g. conditions, incentives, laws, legacy)? Who benefits from maintaining the status quo?
* Where is change already building that we can amplify? Where should we intervene or experiment to catalyze change?
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#### Methods and enabling technologies

* [**Systems thinking**](/undp-accelerator-labs/doing-r-and-d/6.-r-and-d-methods-and-enabling-technologies.md#systems-thinking) to examine issues across different scales and perspectives to reveal root causes of development issues
* [**Systems mapping**](/undp-accelerator-labs/doing-r-and-d/6.-r-and-d-methods-and-enabling-technologies.md#systems-mapping) to make invisible connections and dynamics visible so the system can see itself and identify leverage points
* [**Stakeholder mapping**](/undp-accelerator-labs/doing-r-and-d/6.-r-and-d-methods-and-enabling-technologies.md#stakeholder-mapping) to reveal actors, their interconnections, and power dynamics that keep systems in place or enable change
* [**Flow mappings**](/undp-accelerator-labs/doing-r-and-d/6.-r-and-d-methods-and-enabling-technologies.md#flow-mappings) to reveal how resources, information, and power circulate and accumulate in systems
* [**Ethnographic research**](/undp-accelerator-labs/doing-r-and-d/6.-r-and-d-methods-and-enabling-technologies.md#ethnographic-research) to uncover the beliefs, behaviors, and practices that drive system patterns as well as their effects on daily life
* [**Experimentation**](/undp-accelerator-labs/doing-r-and-d/6.-r-and-d-methods-and-enabling-technologies.md#experimentation) to probe systems with targeted interventions and discover where there's energy for transformation
* [**Online white boards**](/undp-accelerator-labs/doing-r-and-d/6.-r-and-d-methods-and-enabling-technologies.md#online-whiteboards) to enable groups to visualize and understand systems together
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